Welcome to AI Expertise. By using this website, booking a service, purchasing a product, registering for a workshop, downloading a resource or submitting your details through this website, you agree to the following Terms & Conditions.
Website: aiexpertise.com.au · Contact: [email protected]
AI Expertise provides AI education, workshops, consulting, digital resources, automation support, AI agent design, website-related services, and done-for-you or done-with-you implementation services for business owners, teams and organisations.
Our services are designed to help clients better understand, adopt and apply AI tools and automation in their business. We do not guarantee specific business, financial, sales, marketing or operational outcomes.
You agree to use this website lawfully and responsibly. You must not:
We may restrict access to the website or our services if we reasonably believe the website is being misused.
The content on this website is general information only. It is provided to help you understand AI, automation, business systems, marketing, workshops and services offered by AI Expertise.
We aim to keep information accurate and up to date, but we do not promise that all content will always be complete, current or error-free.
Nothing on this website should be taken as legal, financial, accounting, medical, employment, compliance or professional advice. You should seek independent advice before relying on AI-generated content or implementing business-critical systems.
AI tools can be powerful, but they are not perfect. Outputs may be incomplete, inaccurate, biased, outdated or inappropriate for your specific circumstances.
You are responsible for reviewing, approving and verifying any AI-generated content, automation, strategy, workflow, agent output, document, email, image, code, proposal or recommendation before using it.
AI Expertise does not guarantee that AI outputs will be:
You remain responsible for the final use of any AI-assisted work in your business.
Our services may include, but are not limited to:
The specific inclusions, pricing, timeframes and deliverables for each service will be set out on the relevant website page, proposal, invoice, checkout page, service agreement or written communication.
When you book a call, consultation, workshop or session, you are responsible for attending at the scheduled time and providing the information required for us to deliver the service.
If you need to reschedule, please provide reasonable notice. Missed sessions, late cancellations or repeated rescheduling may result in the session being forfeited or additional fees being charged, unless otherwise agreed in writing.
Workshop bookings may be subject to availability, minimum numbers, venue requirements and payment deadlines.
AI Expertise may update workshop content, delivery format, session structure, examples, tools or resources where reasonably required.
Workshop attendees are responsible for bringing any required devices, logins, passwords, accounts, payment methods, business information or access details needed to participate.
Digital products may include templates, guides, checklists, prompts, frameworks, recordings, documents, AI agent instructions, automation maps or other downloadable resources.
Unless stated otherwise, digital products are provided for your own business or personal use only. You must not:
For implementation services, you agree to provide timely access to relevant accounts, platforms, passwords, content, branding, documents, business information and approvals.
Delays in providing information or approvals may affect project timelines.
Where we build workflows, websites, automations, agents or systems using third-party platforms, ongoing access and performance may depend on those third-party tools. This may include platforms such as GoHighLevel, n8n, OpenAI, Google, Meta, Stripe, Canva, email platforms, CRM systems or other software.
AI Expertise is not responsible for outages, policy changes, pricing changes, account suspensions, API changes or functionality changes made by third-party providers.
You are responsible for:
Prices will be displayed on our website, invoice, proposal, checkout page or booking page.
Unless otherwise stated, all prices are in Australian dollars.
Payment must be made by the due date. We may pause or withhold services, access, resources or deliverables if payment is overdue.
Where payment plans or subscriptions are offered, you agree to pay each instalment or recurring charge when due.
Some products or services may be provided on a subscription or recurring payment basis.
By subscribing, you authorise recurring charges according to the billing cycle displayed at checkout or stated in writing.
You are responsible for cancelling a subscription before the next billing date if you do not wish to continue. Subscription cancellation terms must be clear and easy to follow, as Australian regulators have taken action where subscription cancellation processes are confusing or misleading.
Unless otherwise stated, cancellation stops future billing but does not automatically refund past payments.
We do not offer refunds simply because:
However, we will always honour any rights you have under Australian Consumer Law.
Cancellation rules may vary depending on the product or service purchased.
For workshops, sessions, consulting or implementation services, cancellation terms will be listed on the relevant booking page, proposal, invoice or written agreement.
Where a custom project has already commenced, fees may apply for work already completed, time reserved, resources allocated, third-party costs or non-refundable expenses.
All content, frameworks, prompts, templates, training materials, workshop content, website copy, graphics, videos, AI agent structures, automation plans, resources and other materials created by AI Expertise remain our intellectual property unless agreed otherwise in writing.
You receive a limited licence to use purchased or supplied materials for your own internal business use.
You must not reproduce, resell, licence, distribute, publish, modify or commercially exploit our intellectual property without written permission.
You retain ownership of the content, branding, documents, business information, images, files and other materials you provide to us.
You grant AI Expertise permission to use those materials for the purpose of delivering the services.
You confirm that you have the rights and permissions needed to provide those materials to us.
Unless you request otherwise in writing, we may refer to your business name, project type, non-confidential outcomes or general work completed as part of our portfolio, case studies, proposals, marketing or internal examples.
We will not intentionally disclose confidential business information, private data, passwords, sensitive information or proprietary processes without permission.
Both parties agree to keep confidential information private and not disclose it to third parties except where required to deliver the service, comply with the law or obtain professional advice.
Confidential information may include business plans, customer lists, pricing, logins, workflows, strategy, financial information, documents, systems, processes or other non-public information.
We may collect personal information when you submit a form, make a booking, purchase a product, download a resource, join a mailing list or communicate with us.
This may include your name, email, phone number, business name, billing details, website, survey answers, project information and communication history.
Australian privacy obligations depend on the nature and size of the business, but the Office of the Australian Information Commissioner notes that some small businesses are covered by the Privacy Act and that the Australian Privacy Principles require open and transparent handling of personal information for APP entities.
Please refer to our Privacy Policy for more information about how we collect, use, store and disclose personal information.
This website may link to third-party websites, tools, platforms, payment providers, booking systems, AI tools, software, videos or resources.
We are not responsible for the content, accuracy, policies, security, pricing, availability or actions of third-party providers.
Use of third-party platforms is subject to their own terms, conditions, privacy policies and fees.
We aim to keep the website available and functioning, but we do not guarantee uninterrupted access.
We may update, suspend, remove or change website content, pages, products, services or features at any time.
To the maximum extent permitted by law, AI Expertise is not liable for indirect, incidental, special or consequential loss, including loss of revenue, profit, opportunity, data, goodwill, business interruption or reputational damage.
Where liability cannot be excluded, our liability is limited to the resupply of the service or the amount paid for the relevant product or service, as permitted by law.
Nothing in these Terms excludes or limits rights that cannot be excluded under Australian Consumer Law.
We may share examples, ideas, case studies, strategies, prompts, workflows, automations or recommendations. These are not guarantees of results.
Your outcomes may depend on many factors, including your industry, offer, pricing, audience, implementation, budget, team, timing, technology, follow-up and market conditions.
We may update these Terms from time to time. The updated version will be published on this website with the updated date.
Your continued use of the website or our services after changes are published means you accept the updated Terms.
These Terms are governed by the laws of South Australia, Australia.
Any disputes will be handled in accordance with the laws and courts of South Australia, unless otherwise required by law.
For questions about these Terms, please contact: